Auckland
AI automation and AI agents, built in Auckland
Custom AI agents and automation, built in-house in Takapuna and wired into the systems you already run. In business since 2010, 100+ projects delivered, zero failures.
An AI agency in Auckland, not a reseller
Putti is an Auckland software team in Takapuna, building custom software since 2010. We build agents that do real work inside your business, wired into the systems you already run like Xero, MYOB, your CRM or ERP, not another chatbot bolted on the side.
Many AI pitches are an offer to license someone else's tool. We build around your processes instead, so you keep your setup and your people spend their time on the decisions that matter. Everything is built in-house here. Nothing is offshored, which is why the people who scope the work are the people who ship it.
AI consulting in Auckland starts the same way: a conversation about the workflow, before anyone talks about tools. See our AI agents, automation and integration services for how the build then runs.
What we automate for Auckland businesses
Start with the jobs that are repetitive and heavy on rules. That is where an agent makes the biggest difference.
In finance and admin, that is invoice and document processing, reconciliations and quote generation. On the customer side, an agent can triage enquiries, draft responses and route the hard ones to a person. In operations it pulls data across systems, chases the missing piece and keeps the record straight. Come reporting time, it turns scattered numbers into the same summary every week, without the Friday scramble.
The real value is not one person saving time. It is the whole business running more smoothly, with jobs done the same way every time.
Custom AI agent or off-the-shelf tool?
Both are honest answers to "we're doing AI", and they solve different problems. Use off-the-shelf when the task is simple, generic and low-risk. Build custom when the process is core to your business, connects to your existing systems, or when a wrong action has a real cost.
Off-the-shelf looks cheaper on day one, then the per-seat fees and usage charges stack up once you are locked in. Custom takes more planning at the start, but you own it. If you are not sure which side you are on, that is a conversation, not a purchase, and we will tell you when off-the-shelf is the smarter spend.
Works with Xero, MYOB, your CRM or ERP
You do not replace the systems you already trust. A custom agent connects to them through their APIs, does the work, and hands the exceptions back to a person. No rip and replace, and no data migration project dressed up as an AI project.
AI integration covers how those connections are built and kept safe.
Why an Auckland team matters
You are in the same timezone as the people writing your code, so a question on Tuesday morning is answered on Tuesday morning. When a decision needs making, we can sit in a room with you rather than trade messages overnight.
The team that plans the work builds it. That is also why we can be held to a zero-failure record across 100+ projects: there is nowhere for accountability to go.
AI we have built and shipped
A custom AI application in production, not a demo.
Frequently asked questions
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Who builds custom AI agents for Auckland businesses?
Putti, an Auckland software company operating since 2010, builds custom AI agents in-house from Takapuna. The team that scopes your agent is the team that builds it.
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What's the best AI automation company in Auckland?
Look for a team that builds custom, works with the systems you already run, and stays accountable for the result. Putti is Auckland-based and in-house, with 100+ projects delivered since 2010 and a zero-failure record.
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Does Putti do offshore development?
No. It is built in-house in Auckland, New Zealand, by the senior team that scoped it.
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Can we meet in person for an AI consultation?
Yes. We're based in Takapuna and happy to meet Auckland clients in person, especially for the first discovery session. Most of the build then runs remotely, with regular check-ins.
Automating something in Auckland?
Tell us the process worth automating and we will be honest about whether custom AI or an off-the-shelf tool is the right call.