Putti built the Hyatt Hotels mobile app for iOS and Android, a trip planning and booking tool that helps guests find a hotel, make reservations and manage their stay on the go. The app delivers a streamlined booking and check-in experience for busy, mobile-first travellers who want convenience and control.
What did Hyatt want to solve?
Hyatt Hotels wanted to offer a distinctive experience to mobile travellers. Today's guests are busy, mobile-first people who crave efficiency, yet traditional booking processes could be cumbersome and information about available rooms was often limited. Putti and Hyatt shared a clear goal: close the gap between trip inspiration and a smooth hotel stay.
How did Putti approach it?
Putti focused on simplifying the whole travel journey. A streamlined booking and check-in flow removed unnecessary steps and frustrations. Room previews let guests explore their potential rooms before booking, so they could decide with confidence.
Knowing that clear communication matters across borders, the app offers multi-language support, and integration with popular messaging platforms makes it easy for guests and Hyatt staff to stay in touch.
The outcome
The Hyatt Hotels app lets guests navigate the booking process efficiently and explore their chosen hotel before they arrive. Alongside streamlined booking and check-in and room previews, it includes language options and integrations with messaging platforms such as Facebook Messenger and Twitter.
The result is a practical example of what happens when guest needs come first: a forward-thinking hotel brand and a focused mobile experience combine to make travel simpler for the modern traveller.