Putti built The Ritz-Carlton mobile app for iOS and Android, a luxury hotel experience that lets guests explore, book and track their journeys. Guests manage their account, view upcoming reservations, reserve future stays and order room service, all with the polish the Ritz-Carlton name is known for.
What was the challenge?
The Ritz-Carlton has led the way on guest experience since its inception, and its mobile app reflects that commitment to excellence. The company had researched affluent global travellers and studied their preferences to make sure the next version of its app would genuinely enhance global travel.
How did Putti approach it?
Putti sets out to build solutions that make life easier for clients and their customers, so when Ritz-Carlton asked us to build a hotel app to help guests explore, book and track their journeys, we took the opportunity. The design centred on effortless booking and stay management, matched to the expectations of a luxury guest.
The outcome
The Ritz-Carlton app offers a convenient way to manage an account, track upcoming reservations and reserve future stays. In-app benefits include ordering room service and contacting hotel staff directly. Other features include fingerprint ID security, one-touch hotel calling, Google Maps integration and syncing to Google Calendar, with multiple languages available, so a Ritz-Carlton stay is even more comfortable from the moment it is booked.