January 31, 2023

Exciting Times Ahead: Chat GPT x Microsoft’s Azure OpenAI Service

microsoft X ChatGPT

Microsoft’s Azure OpenAI Service is now generally available. 

The Chat GPT buzz continues to grow, as Microsoft has announced the general availability of its Azure OpenAI Service. In particular, this means a wide availability of ChatGPT in various Office products. Microsoft has been one of the biggest supporters of OpenAI, and in collaboration with NVIDIA has worked on building their 10,000 GPU AI supercomputers.

This announcement reinforces the anticipation that 2023 will be an incredibly influential year in terms of the effect Artificial Intelligence will have on the workplace.

With exciting innovations already underway, and vast potential for increasing automation, AI has become an essential part of numerous industries. Companies are investing heavily in high-tech solutions to improve efficiency and profitability.

What is ChatGPT?

ChatGPT is an AI chatbot built using OpenAI’s Generative Pre-trained Transformer (GPT-3) technology. ChatGPT is a conversational AI chatbot  that is able to produce text for you based on any prompt you input, which can help users with tasks such as customer service, providing natural language understanding (NLU), and even creating unique stories. The bot’s ability to understand complex conversations and generate meaningful responses makes it an invaluable tool for businesses looking to automate customer interactions. Additionally, ChatGPT can be used for automated question answering and natural language processing tasks. 


Advantages of using Chat GPT in digital marketing include:

  1. Personalization: Chat GPT can generate highly personalized content for each individual customer, which can improve engagement and conversion rates.
  2. Automation: Chat GPT can automate repetitive tasks such as answering frequently asked questions, which can save time and resources for businesses.
  3. Scaling: Chat GPT can handle a large volume of interactions simultaneously, allowing businesses to scale their customer service and support efforts.


Disadvantages of using Chat GPT in digital marketing include:

  1. Quality control: There is a risk of errors or inconsistencies in the generated content, so quality control measures may be necessary
  2. Lack of empathy: Chat GPT lacks the ability to understand and respond to emotional cues, which may make it difficult to create a sense of connection with customers
  3. Limited creativity: Chat GPT can generate content based on previous examples, so its creativity is limited by the data it has been trained on.

Another big downside is that the chatbot is often at capacity due to its immense popularity. However, OpenAI considers launching a premium version offering improved performance, which would be quicker and always accessible, at a monthly cost. This is a way for OpenAI to monetize the chatbot and give prioritized access to paid subscribers.

Although ChatGPT has made quite the buzz, its popularity has made it unreliable for everyday use since it’s often at capacity. In the last few days, reports have flooded in from those who wanted to create a new account on ChatGPT’s site couldn’t due to traffic congestion.

What visitors saw was a message that read: “Chat GPT is at capacity right now.” Basically, that meant that the website is in high demand and had reached its capacity for users per session and/or query load. The servers powering ChatGPT are very expensive to run, and OpenAI appears to have putting limits on that usage following the incredible explosion in interest.


Discover the benefits of using AI Tools and learn what Putti can do for your organization

If your organisation still relies on outdated technologies or counterintuitive apps, customers may pass you by. Putti offers customised best-tech best-fit solutions so you can stay ahead of the game. 

Keep your business from falling behind and join the ranks of successful companies that have partnered with Putti. Visit our website to see how Putti can help your business achieve a cutting-edge position in today’s tech-focused world.